Our PromiseOur Promise

Our Promise

First trip after lockdown?

Here's why you can be confident in booking with LuckyTrip, and how we’ll take care of your first post-lockdown holiday…

With all of our travellers, we guarantee you won’t lose a penny of your money if your trip with us is cancelled because of COVID-19, we’re legally bound by it. So your money is safe. Like Gringotts bank levels of safe.

Watch out - if you choose to book your flights and accommodation independently yourself, you don’t get that protection and are at risk of losing your dollar if there’s a second wave.

We care about saving you cash - that’s why we search through thousands of flight and accommodation combos to find you the absolute best trip for your budget.

With your money being protected even with Covid-19, all trips having ATOL protection, automatic check-in, and lots more - we guarantee the price you see on LuckyTrip is the cheapest deal going. Fact.

Your holiday with us is ATOL protected.

That means you’ll receive a full refund in the unlikely event that something happens to us or one of our partners. If you’re already on your trip, you’ll be brought safely home at no extra cost. Win win.

Before, during, and after the pandemic - we take pride in keeping our travellers happy.

Our team are on hand to support you at every step of your trip with us, and we’re proud to say we safely brought home every one of our travellers who were stuck abroad during lockdown.

Check out our Trustpilot reviews to see for yourselves what our customers have said about us.

At LuckyTrip, we like to do the hard work for you. That’s why we find you the cheapest flights, handpicked places to stay and a ton of unique things to do, all in one tap.

Plus, every traveller is assigned a personal advisor to look after them and take care of the boring bits - we’ll automatically check you in before you fly and send over your mobile boarding passes. So all you’ve got to do is show up. ✨

Sure, we baked some banana bread like the rest of the nation, but we also spent lockdown working our butts off on new features to make sure you’ll feel safe travelling with us post-lockdown.

Search for Covid Safe Places...

Struggling to keep on top of the latest government travel advice? Just select the 'COVID-19 Safe' Filter when searching for a new trip, and we’ll only show you destinations the Foreign Office have listed as safe to travel to with no restrictions (looking at you, two week quarantine).

Sleep in the cleanest rooms...

We’ve added a cleanliness score for all the accommodation in the app, so you can easily find the places that are scrubbing up best.

Prefer something close to home?

If you want to just dip a toe into the world of travel instead of belly flopping right in, we’ve found the best trips you can take right here in the UK by road and rail. Like The Atlantic Highway, a Hebridean Whale Trail, and an eating tour of The Lake District. Tasty.